I had a crown recemented at this office two years ago. It came loose and when I called to see if the Dr. would re-cement it, I was told it would cost me $140 because he doesn't warranty that type of work. I asked the receptionist to have the Dr. call me to discuss and I never heard back.
03:45 16 Jan 20
Had huge anxiety about seeing a dentist but the friendly staff here helped calm my worries. They get to know your goals and develop a treatment plan including a cost breakdown. It's very reassuring to know they have your best interest at heart. The hours are perfect! The location is nice and easy to find. The support staff scheduled me quickly. The assistant was positive, warm, and caring. The dentist was professional and straight forward in a way that was gentle. I really enjoyed my first visit here. Give them a try!
20:35 14 Jan 20
Brittany my hygienist was so personable and knowledgeable!
16:05 14 Jan 20
I was running short on time and they got me in quickly and got me out in time to pick up my daughter. ......and did a great job to boot.
00:15 12 Jan 20
They always do a great job with whatever service I go in for. Thre staff is very friendly and accommodating. I always feels at ease and informed.
18:44 03 Jan 20
02:31 03 Jan 20
I am very happy with the care I receive at Oakmont. They are always welcoming and encouraging. I have made a lot of progress with maintaining healthy gums since I started coming here a year and a half ago. Their hours are great for working people also.
06:49 01 Jan 20
Oakmont Family Dental has been a class act for the whole 10+years I have received dental care there. I will never forget how professional and helpful Dr. Matt McGlaughlin was in addressing some dental issues which I thought would not be fixable, much less affordable. All the Oakmont dentists, hygienists, and staff I have worked with since then have just been top notch in terms of friendliness, professionalism, and expertise. A very positive experience. Recommend them highly!
04:31 01 Jan 20
21:50 30 Dec 19
Friendly, calming, patient...up-front about everything. I am someone who is always a little nervous about dental care - even when everything is great. The staff made it easy to sit back and just breathe while they took care of my pearly whites. We are fairly new to Oregon and finding a dental practice we can trust and have faith in has taken a bit of research. This was a word-of-mouth referral for my family from a teacher. Dental staff informed us of the variety of specialties that the doctors have. I really appreciate that this is a practice that I and my family could go to for ANY dental needs.
02:57 20 Dec 19
Yesterday I returned to Oakmont Family Dental for another adjustment on my new dentures. As always their understanding and communication about my issues were outstanding. They reassure me that new denture adjustments are routine and I should come back until they are perfect. The adjustments are covered under warranty until they are complete. Recently I recommended them to a friend who went for a first evaluation and he was effusive to me about them. All smiles.
17:12 19 Dec 19
Erin was excellent!
05:14 17 Dec 19
I've been having pretty terrible tooth pain in a large molar for about a month. It seems part of an old filling had chipped away from the top of the tooth and in between the neighbor tooth, resulting in a hole in the large molar. The pain became too much to deal with by this morning, so I called Oakmont Family Dental around 10:30 am and had an appointment set up for 5 on the same day! Dr. Matt McLaughlin and his assistant, Cera, were both amazing, compassionate, and patient. After x-rays, Dr. Matt quickly determined that I needed a root canal, explaining everything involved in a caring manner. He made sure to address my various anxieties, and took extra time to make sure the procedure was painless as possible (I tend to have a hard time getting numb, and am allergic to lidocaine, unfortunately). Due to the time, he suggested performing the first part of the root canal tonight, which entailed debriding most of the decay, creating canals to the roots, removing the nerves, applying antiseptic ointment, and using a temporary putty-like material to cover the open tooth. The whole visit took about two hours (remember, this was a last minute scheduling). I still need to have about two and a half hours of work done to complete the procedure, but Dr. Matt made sure I was comfortable before I left, and also made himself available in case I start experiencing more pain before the second part of the procedure. Root canals and crowns are obviously not cheap. I unfortunately do not have dental insurance, but Dr. Matt and the compassionate financial office workers were able to work with me to make the cost more manageable. I've seen a number of dentists throughout my life (I unfortunately do not have good teeth) and it is very easy to say that Dr. Matt and the entire Oakmont Family Dental team are the best I've ever experienced.
16:18 16 Dec 19
Been going here since we moved to Eugene in 2011. Brenda is the best hygienist I've ever had, personable and proficient. She has really helped me improve my dental hygiene. I have never been to pain free dentist, but Jeb is just that! He has done a few fillings and two crowns for me and virtually pain free experience. For crowns you leave with a finished complete crown in 90 minutes, no returning for final crown to be installed. Office staff great also. Would highly recommend you visit Oakway Dental, you won't regret it.
01:55 06 Dec 19
The best dentist around, hands down.
17:43 04 Dec 19
This office has a great feeling right when you walk in the doors! I have had the best experience here and if I could I would give them more then 5 stars. I have seen all the doctors in this practice and all of them have been great!!!! I had my first appointment a few years back with Dr. Matt and I was so happy to find a great local dentist, patient for life...
Stephanie La Forge
17:43 03 Dec 19
Went for an urgent first time appointment expecting to find a regular dentists office... boring and efficient. This is the nicest dentist I've been to so far. They have a super nice office, lots of space for patients, comfortable waiting area, a 'comfort' menu! (What?!), the Xrays were done in the same room as the exam, and they had a tiny mouth camera that was able to show me exactly where the crack in my tooth was... Tiny Mouth Camera for the win!!!!
16:49 22 Nov 19
I have been to Oakmont Family Dental a couple times for cleanings and check ups and the staff, hygienists and dentists are beyond compare. Friendly and professional. I highly recommend them. I referred my brother for a cracked tooth and they fit him in immediately. Service excellence!
15:22 21 Nov 19
I am so sad that Trudi is retiring, but so happy to have such an awesome hygienist in Kayla taking over. Trudi and Kayla are rockstars and couldn’t recommend this dentist enough!
04:06 15 Nov 19
Fantastic family dentist. I have been a patient for 23 years and would not ever consider another office. They have 4 great dentists, and I don't have a favorite! That's how good they are! The staff is also wonderful! Wendy assisted at my last visit and she was fabulous. They even have hot towels if you want one! Definitely 5 stars!!
00:59 15 Nov 19
I am so amazed how professional and quick service I got from Oakmont Family Dental. I am from Orlando Florida and I was visiting Eugene Oregon for a month. Unfortunately to me when I was on the cruise in Alaska I got a toothache. By the time we got back to Eugene it was a weekend . I have made a appointment on Sunday online and I did not expect anyone to call me until Monday morning but I actually got a call from one of the dentist on Sunday and she told me that I can come in early in the morning on Monday and they will take care of me. Monday morning they were waiting for me and they did the root canal. Three days later they put the crown. I can’t thank you all enough for taking great care of me when I was is so much pain. I am back home in Orlando Florida and my tooth is great !!!I am highly recommending Oakmont Family Dental! You all are amazing !
00:39 15 Nov 19
Oakmont Family Dental is all about Family. Dr Matt McLaughlin took extra time today to help me with a plan for my dental health during chemo therapy. I highly recommend the depth of knowledge, training and experience within Oakmont Family Dental!
14:17 13 Nov 19
06:44 13 Nov 19
00:22 09 Nov 19
15:00 07 Nov 19
Another great experience - love me some Trudi! I am one person that can’t wait for their dentist apt! Oakmont is fabulous!
10:30 06 Nov 19
08:54 06 Nov 19
I’m so impressed by this practice - I’ve never felt so sure about my care. The staff are all wonderful and they really take care of you. This is the best dental practice I’ve ever encountered in every possible way.
14:28 29 Oct 19
My wife and I I have been patients for almost 4 years. Best dentists we've had in the northwest. Customer service, relaxed atmosphere, friendly staff. I dont dread dentist visits any more.
18:13 24 Oct 19
22:38 23 Oct 19
Amazing service! Super personable staff that make you feel comfortable and have the best experience possible! They even had a menu with choices such as a hot towel or essential oils to make you feel more relaxed.
15:19 22 Oct 19
I have been seeing Dr. Hardy for 3 years. I find him conscientious and skilled, as well as the hygienists. The staff goes out of their way to make you comfortable. They also honor your time and complete procedures in a timely manner. When things don’t go as planned they are forthright in explaining the situation and open to dialogue if you have questions and concerns. Costs are a little high here, but I am pleased as it looks as if they help the community by supporting local organizations.
03:56 20 Oct 19
These folks are great! I had been avoiding the dentist for years due to a pot experience previously and in one visit they redeemed it! Kind, informative, efficient, and good at that they do.
Connie Corine Gardner
23:59 17 Oct 19
I chose this office to be my new dental care provider because they had great Yelp reviews, and now I can see why. This office is gorgeous and the staff are AMAZING. I went back to my customer service job feeling totally inspired to be more like the staff at this office. They cater every part of the experience to you, from how you can be more comfortable (I indulged in the neck wrap and blankies), to how much detailed information you want to know, to introducing you to each person you work with in your appointment and telling them things about you (not just your teeth, like, what you do in your spare time and fun things about you). And my teeth feel so clean and like they've been given some TLC.
14:04 15 Oct 19
21:27 10 Oct 19
Caitlin and Dr. Ian are the ones who helped me during my visit.They were SUPER friendly, and niceI was a little bit nervous at first but Caitlin really helped me out by chatting with me and introducing me to the place. I love my visit a lot a lot~And teeth was cleaned very thoroughly
22:24 08 Oct 19
Kayla was so patient with my 4 year old's first dental appointment! Like, beyond patient actually... I was really impressed. Oakmont knows how to make you feel welcome, thank you Karen for introducing us!I came back for myself a few weeks later and had fabulous and patient service from Caitlin as well. Thanks everyone for making it easy!
19:45 04 Oct 19
By far the best dental office I have ever been to. I contacted my dentist (aspen) because my tooth broke and was extremely painful they were completely rude and unhelpful, I cancelled all care with them and contacted Oakmont, per my good friends recommendation, and they got me in and fixed my tooth same day on my lunch! I called them a bit later because the one in front of it was causing worse pain later and they then got me in 7am today and took care of it. They are extremely caring, friendly, fast and professional. I would recommend them to anyone needing dental care.
19:34 28 Sep 19
My experience at Oakmont Family Dental was the best experience I’ve ever had a dental office. I called around 9:00 a.m. as a new patient with a tooth that was really bothering me and they got me in 2 hours later at 11:00 am. I saw Dr. ErinJohnson and she was amazing, as was her dental assistant, Abi . The tooth needed to be pulled and Dr. Erin was able to do it right away. I’ve had a couple teeth pulled in the past, and have never had such a smooth post-op with little to no pain or soreness whatsoever. If you’re nervous about dental work, go to Oakmont Family Dental. They are the best and do great work. I will never go anywhere else now! Their front desk staff, Lexi & Shelby, were also absolutely outstanding and so friendly. Couldn’t be happier that I choose this office.
21:44 27 Sep 19
Friendly and efficient practice. I was able to easily schedule an appointment and have all my dental needs resolved promptly and pain free.
19:16 27 Sep 19
Best Dentists office around. Dr. Jeb was the sweetest and his Dental hygienists and the entire staff were so welcoming. My welcome gift was incredibly thoughtful and even the advice given was something out of this world compared to any dentists Ive visited in my past.
03:01 27 Sep 19
This office as a whole truly cares about making your experience as comfortable and light as possible. What an informative and reassuring place. Bravo!
20:43 26 Sep 19
Easy dental appointment. I had chipped tooth fix within an hour for first appointment. Very happy with results!
01:24 23 Sep 19
Kristin shoemaker is the best hygienist I’ve ever been too, she offered me chapstick and a warm neck wrap. I am so happy with my cleaning, 5 out of 5.
21:21 21 Sep 19
I enjoyed my first visit staff is friendly and helpful with lots of comforts that make going a plus...
00:06 21 Sep 19
This was by far the most fun I’ve ever had at the dentist! The staff was amazing. Gifts and treats! ❤️
15:34 19 Sep 19
Vey friendly and flexible staff.
14:33 19 Sep 19
I've been going to Oakmont Dental for 13 years and will never leave. My Daughter started there when she was 5. It was the best experience that she's always loved going to the dentist. It's like family there and we love everyone that works there. I can't say enough good things and share it with everyone I know.
Judith Culp Pearson
20:10 18 Sep 19
Had a small issue of a tooth sensitivity that didn't go away after a filling was put in. They got me in quickly and remedied the problem.
16:06 13 Sep 19
Had a lovely experience at this beautiful dental office! Every part was wonderful. Loved my amazing hygenist Kristin and Dr.Erin and Taylor were great too! Thank you so much!!
17:20 12 Sep 19
21:44 11 Sep 19
I had the absolute greatest experience at Oakmont Family Dental. I was dreading going back to a dentist after having not been for a little while, but am so glad I chose Oakmont Family Dental and finally went! I don't know why I waited so long. I had the best dental experience from the moment I walked in the door to the moment I left. They took the time to listen to my needs, educated me further about my teeth and the best care for them, and were completely transparent about their recommendations moving forward. I can't believe I'm saying this but I actually can't wait to go back. I can not say enough good things Oakmont Family Dental!
00:58 08 Sep 19
Great experience. The tech was so gentle my teeth were not sore after. Doctor was very prompt no wait time at all. Loved the new patient gift! The comfort menu was amazing, really showed they cared about the patients experience!
23:42 03 Sep 19
01:14 03 Sep 19
Oakmont Family Dental has a beautiful, clean, and very professional office! From the second I called to schedule my first appointment, the staff was super kind, efficient, and very helpful. Dr. Salisbury, Mecca, and Jenny were absolutely wonderful! I have a very strong phobia of all things teeth related, and each one of them made sure that I was comfortable EVERY step of the way! This is the first time in my life I can say that I actually really like my dentist! Oh, and this is the only dental office I have ever heard of that has a "spa-like" menu when you have your teeth cleaned. It has options like essential oils to help you relax, a blanket to keep you warm, headphones so you do not have to hear the metal scraping across your teeth, and several others. They are out of network for me, but I will still continue to use them. Customer Service is so important to me, and Oakmont Family Dental very clearly prides themselves on taking care of their patients!